Welcome, beautiful. At Charlotte Tillbury Store, we believe that true glamour is built on a foundation of trust and integrity. Just as we meticulously curate our Beauty Light Wands, Cream Eyeshadows, and Face Oils to deliver transformative results, we approach your personal data with the same level of care, sophistication, and security. This Privacy Policy outlines how we collect, use, protect, and respect your information—because your peace of mind is the most essential part of your beauty journey.

1. The Data We Collect: Curated for Your Experience

To provide you with a seamless, personalized, and luxurious experience—from discovering your perfect Cheek Makeup Kit to ensuring your Body Skincare treasures arrive safely—we may collect the following information:

  • Personal Details You Provide: Name, email address, shipping/billing address, phone number, and payment information when you make a purchase or create an account.
  • Beauty Profile: Preferences, wish lists, purchase history of Eye Makeup or Concealer products, and any communications with our beauty concierge.
  • Technical & Interaction Data: IP address, browser type, device information, pages you visit on our site (such as Bronzer or Face Kits collections), and how you interact with our content.
  • Communication Records: Correspondence when you contact us at [email protected] for guidance or support.

2. How We Use Your Data: Enhancing Your Glow

Your data allows us to illuminate and elevate every step of your experience:

  • To process your orders for Cream Bronzer or Eyeshadow palettes and manage your account.
  • To personalize your journey, suggesting Contour Makeup or Face Mist that match your beauty style.
  • To communicate with you about orders, new arrivals (like our latest Blush Makeup), and exclusive offers—always with your consent.
  • To improve our website, security, and services, ensuring it remains as flawless and intuitive as our Beauty Light Wands.
  • To comply with legal obligations and prevent fraud.

3. Data Sharing & Disclosure: A Trusted Circle

We treat your data with the confidentiality it deserves. We only share it when necessary:

  • Service Partners: With trusted global payment processors, shipping carriers, and IT service providers who help us deliver your Eye Makeup Kits and operate our store. They are bound by strict confidentiality agreements.
  • Legal Requirements: If required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, sale, or acquisition of our business.
  • With Your Consent: We will never sell your personal data to third-party marketers.

As we serve a global clientele (excluding Asia and certain remote regions), data may be transferred internationally under robust safeguards.

4. Data Storage & Security: Your Sanctuary of Safety

We implement industry-leading technical and organizational measures—like encryption, secure servers, and access controls—to protect your data. Your financial details are handled with the highest standards of security, mirroring the precision we apply to our Face & Complexion Makeup formulations. Data is retained only as long as necessary to fulfill the purposes outlined here or to meet legal requirements.

5. Your Rights & Choices: Empowerment at Your Fingertips

You have the right to access, correct, or request deletion of your personal data. You may also object to or restrict certain processing, and withdraw consent for marketing communications at any time. To exercise these rights, or if you have questions about your Eyebrow Makeup order data, please contact us using the details below.

6. Cookies & Tracking Technologies: A Seamless Journey

Our website uses cookies and similar technologies—like a delicate Face Cleanser that prepares the canvas—to enhance functionality, remember your preferences (like your Cheek Makeup favorites), and analyze site traffic. You can manage your cookie preferences through your browser settings, though this may affect some features of your shopping experience.

Need Guidance? Our dedicated beauty concierge is here to illuminate any questions regarding your privacy. Reach out to us with love and light:

Email: [email protected]
Postal Address: Charlotte Tillbury Store, 4790 Golden Street, Miami, US 33143

We may update this policy periodically to reflect changes in our practices or regulations. The updated version will be posted here.

Thank you for trusting us to be a part of your beauty story. We are committed to protecting your information with the same elegance and care we pour into every product.

With love, light, and effortless elegance,
The Charlotte Tillbury Store Team