Welcome, beautiful. At Charlotte Tillbury Store, we believe the pursuit of timeless glamour should be as effortless and elegant as the glow our products impart. We understand that our discerning clientele—those who value luxury, efficacy, and artistry—deserve a delivery experience that mirrors the sophistication of our Beauty Light Wands, Magic Creams, and Hollywood-ready kits. Your time is precious, and your anticipation for transformation is understood. That’s why we’ve meticulously crafted a delivery process that is clear, reliable, and designed with your convenience in mind.
Our Promise: From Our Boudoir to Your Doorstep
Just as we curate each product to solve the real pain points of the modern beauty lover—simplifying professional results and delivering skincare that performs—we curate your delivery journey. From our headquarters at 4790 Golden Street, Miami, to your home anywhere across the globe*, we ensure your treasures are handled with care, dispatched with speed, and delivered to empower your beauty ritual.
*We currently deliver worldwide, excluding some remote regions in Asia and other select areas. Please check at checkout for the most accurate serviceability to your location.
Your Delivery Options: Choose Your Path to Glow
Whether you’re preparing for a special event or simply replenishing your holy-grail Concealer or Face Oil, select the shipping method that best suits your needs.
🚀 Standard Express Shipping
Cost: $12.95
Carriers: DHL or FedEx
Timeline: After a swift 1-2 day order processing period, your package will be on its way, arriving at your door within 10-15 business days after shipment.
Perfect for: The beauty enthusiast seeking a balanced blend of speed and value. Ideal when you need your Blush Makeup or Eye Makeup Kits in good time.
🎁 Free Standard Shipping
Cost: FREE on all orders over $50.
Carrier: EMS
Timeline: Following the same careful 1-2 day order processing, your parcel will be delivered within 15-25 business days after shipment.
Perfect for: The savvy shopper building their luxury collection. Combine a Cream Bronzer with a Face Mist to unlock free shipping and enjoy the thrill of a beautifully packaged surprise arriving at your leisure.
After Your Package Arrives: The Joyphoria Continues
We want your experience with every product—from the first blend of a Contour Wand to the application of a Collagen Lip Bath—to be utterly transformative. If for any reason your purchase doesn’t spark joy, our hassle-free return policy allows you to send back unused items within 15 days of receipt.
Ready to Begin Your Transformation?
Your iconic, red-carpet glow is just a few clicks away. Explore our intuitively organized digital shelves, from Face & Complexion Kits to the must-have Beauty Light Wands, and complete your cart with confidence.
With love, light, and the promise of effortless elegance,
The Charlotte Tillbury Store Team
P.S. Have a question? Our concierge is always here. Reach out to us at [email protected].
Payment Methods Securely Accepted: Visa, MasterCard, JCB, PayPal.